How to get help inside Marula#

Audience: both — every signed-in person gets the same help panel; admins additionally see the setup and policy guides for their surfaces.

Prerequisites#

• A signed-in session. The help panel lives in the staff top bar, so it appears on every normal app surface (auth screens, the client portal, and shared links don't carry it).

Open the help panel#

1. Press the ? button in the top bar, right of the theme toggle. You can also reach it with the keyboard: Tab to it, or just look for the question mark at the top right of any page.
2. The panel opens on the right and lists the guides for the surface you are on. Standing on /tickets shows the ticket guides; standing on /settings/fx shows the FX rate-book guide.

Every entry is a page from the public docs site — the same markdown that lives at getmarula.com/docs. Nothing is written twice: when a docs page moves, the app's index is re-checked in CI, so a stale entry fails the build instead of sending you to a 404.

Search all guides#

Type in the panel's search box to search every guide title, not just the ones for the current surface. Results are ranked with the most recently updated page first.

Open the full docs site#

Each entry has an Open in docs link that jumps to the published page. Use it when you want the complete page with its prerequisites and related links — the panel entry is the pointer, the docs site is the page.

Rate a guide#

Under each entry there is a small "Was this helpful?" pair. Your answer is stored with your account settings and reviewed when we curate the docs. Nothing is sent anywhere else, and admins cannot see who answered what.

Turn feature tours off#

First visits to some surfaces highlight what matters (the work bar, the decision cards, the merge workbench) with a short, skippable tour. If you would rather never see them:

• Just you: Settings → Preferences → "Don't show me tours".
• Whole org: Settings → Onboarding → "Disable feature tours (org-wide)" (admins).

Tours respect your system reduced-motion setting: with reduced motion on they appear without the highlight animation. Guides from the help panel always stay available, tours or not.

Troubleshooting#

• The ? button is missing. You are on a surface without the staff shell (sign-in, portal, a shared link). Open the app proper first.
• A guide link is wrong or missing. If you self-host, check that you are on a current release; the help index is rebuilt with each release.
• A tour replayed after I finished it. Tours remember completion per account. If one replays, confirm you are signed in as the same user, then finish it once more — the state is stored server-side.