--- description: "How to open a second window on the same work, with a compact shell and the workbar." --- # How to use multiple windows > **Audience:** both — anyone with a second monitor who wants the dispatch > board on one screen and the ticket on the other. ## Prerequisites - A signed-in session in the browser app, or the Marula desktop app. - On the web, a pop-up-permissive browser. If your browser blocks the new window, the app tells you right away and offers a direct link — it never fails silently. ## 1. Pop a surface out Surfaces that support this carry a **Pop out** control in context: - **Ticket detail:** the ⧉ button in the ticket header, next to Classic. - **Boards:** the card's **Move ▾** menu has "Pop out ticket". - **Command palette (Cmd/Ctrl+K):** "Pop out ticket" (Alt+P) on a ticket, "Pop out surface" (Alt+Shift+P) on the dispatch board, stock lookup, or decisions. The window that opens is a compact shell: no navigation rail, a slim title bar, and the workbar. It is a full citizen — shortcuts work in it, the command palette opens in it (Alt+P works there too), and it keeps its own arrangement. ## 2. Work across windows honestly Every window is a live peer. Post a note in the popout and it appears in the main window the moment it lands — no refresh, no stale mirror. The same goes the other way, and both windows stay in sync through the live stream even when the popout was opened hours ago. Sign-in is shared: sign out in one window and every window signs out; sign back in once and they all come back. ## 3. Layout is remembered per window role Panel arrangements persist per window role — a ticket workspace you popped out keeps its own split on screen 2, and the main window keeps its own. Move the popout to another monitor, resize, re-arrange: next time you pop the same surface out, it comes back the way you left it. ## 4. Closing is safe Closing a popout with unsaved edits asks first, the same way the in-app save bar does. Closed windows are cleaned up: no ghost presence on tickets, and notifications route to whichever window already shows the target instead of opening a duplicate. ## In the desktop app The desktop app's windows are real OS windows, so a few things work the way your other Mac apps do: - **Same pop-outs, native windows.** Every Pop out control and palette command opens a real app window. Alt+D opens the dispatch board window, Alt+S opens stock lookup, from anywhere in the app. - **Positions stick.** Each window role remembers where you put it and how big it was. If a monitor is unplugged overnight, windows come back on-screen — nothing hides on a display that is no longer there. - **Window menu.** Minimize and zoom live in the Window menu, along with bring-all-to-front, like every Mac app. Tabs do not: Marula windows stay separate, because separate windows are the point. - **Tray.** The menu-bar icon opens a new ticket window, the dispatch board, or stock lookup without touching the main window. - **Links open the right window.** Scanning or opening a `marula://` link (from a QR label, say) brings forward the window for that ticket or stock item — or opens a new one if no window has it. - **One app at a time.** Launching Marula a second time just brings the running app forward. - **Updates wait for your work.** If any window still has unsaved edits, "Restart & update" tells you which situation you are in instead of restarting under you. Save, then run the update again. ## Troubleshooting - **Nothing opened:** look for the inline "pop-up blocked" hint where you clicked; it carries a direct link to the same window. (The desktop app has no pop-up blocker to fight — its windows always open.) - **The popout shows the login page:** your session expired in the main window too. Sign in once there; the popout picks it up.